Effective Date: November 2023
At TenStarResume Limited, we genuinely care about your privacy and take our responsibility to protect your personal information seriously. This policy explains in simple terms what data we collect, how we use it, and how we keep it secure when you use our website or services.
1. What Information We Collect
Depending on how you interact with us, we may collect the following types of information:
- Personal Details: This includes your name, email address, postal address, job titles, and any other information you give us, like when you fill out forms or share your resume with us.
- Usage Data: We may collect details like your IP address, the type of browser you use, and how you navigate our website.
- Cookies: We use cookies (small files stored on your device) to make your experience on our website better and to understand how people use our services.
2. How We Use Your Information
We use the information you provide for several purposes:
- To Provide Our Services: Your data helps us deliver the resume writing, LinkedIn profile optimization, and career guidance services you request.
- To Stay in Touch: We use your contact details to send updates or respond to any questions you may have.
- To Personalize Your Experience: We use the data to tailor our services to your specific needs and preferences.
- To Improve Our Services: We analyze how you use our website to make it more user-friendly and efficient.
- Legal Obligations: We may need to use your data to comply with legal requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
- With Service Providers: We may share your information with trusted third parties who help us run our business, like payment processors or companies that host our website.
- Legal Reasons: If the law requires it, or to protect the rights and safety of TenStarResume Limited or others, we might have to share your data.
4. How We Protect Your Information
We take the protection of your data seriously. We use industry-standard security measures to ensure that your personal information is not accessed or misused. However, no method of transmission over the internet is 100% secure, so while we strive to protect your data, we cannot guarantee complete security.
5. Your Rights
You have certain rights when it comes to your personal data:
- Access and Corrections: You can ask us to show you the information we have about you and request corrections if anything is incorrect.
- Deletion: You can ask us to delete your data, although there may be situations where we are required to keep some information for legal reasons.
- Withdraw Consent: If you’ve given us permission to use your data, you can withdraw it at any time.
6. How Long We Keep Your Data
We will keep your personal information only for as long as it is necessary to provide our services or to comply with legal requirements. After that, we will securely delete your data.
7. Links to Other Websites
Our website may include links to other websites. Please note, this privacy policy does not apply to those sites, so we advise you to check their privacy policies before sharing any personal information with them.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we will update the “Effective Date” at the top of this document. We recommend checking this page regularly to stay updated on how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this policy or how we handle your data, feel free to reach out to us:
TenStarResume Limited
Email: team@tenstarresume.com
Address: 26, 28 Bedford Row, London WC1R 4LP, United Kingdom
By using our website or services, you agree to the terms of this Privacy Policy.